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Refund Policy

Effective May 22, 2026

SilentSignal, operated by Isaac Ervin Armstead, offers a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

What's eligible

All SilentSignal subscription purchases are eligible for a full refund within 30 days of the original order. After the 30-day window, subscriptions can still be cancelled at any time from the in-app "Manage subscription" link — cancellation stops future renewals and you keep access until the end of your current billing period.

How long refunds take

Once approved, refunds are issued to your original payment method. The time it takes to appear on your statement depends on your bank or card issuer, typically 5–10 business days.

Contact

For anything else, see our Terms & Conditions or reach out through the in-app support channel.

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